If you cannot get your measurements !
I will try to add here possible reasons :
- microphone calibration file may not be conform : ie take the umik file as it is, do not add any line even blank !
- calibration file must also be in right order : frequencies must be increasing in all lines, lower frequencies are at top
- too long a path is a problem because we use ftp copy for some files : so name of your company + name of studio or ref + name of your measurement file (or mic file if it is longer) must be less than about 180 characters
Another problem seen quite often : right level is measured much lower than left level ! This may come from your computer or software. When the level is quite high, a level compression is automatically set and the recorded level of right channel (and also center channel) is lower.
For any problem, please get in touch with support(at)loudspeakers.audio